2018 CIO 100 winners: Recognizing IT excellence | Suddath, a feature client, Wins for Industry Innovation
JACKSONVILLE, FL -- (May 9, 2018) – CIO Magazine from IDG today announces feature®'s client, The Suddath Companies, as a recipient of the 2018 CIO 100 Awards for its leadership in industry innovation. The prestigious annual award, in its 31st year, celebrates 100 organizations around the world that exemplify the highest level of operational and strategic excellence through IT, and are recognized for driving digital business growth through tech innovation.
Suddath won the award in product development partnership with feature of Tracker, powered by Telescio℠, a patent-pending industry-first technology cited as a game-changer for corporate office moves.
“This is truly a prestigious honor and we are thankful Suddath is being recognized for this achievement out of hundreds of other applicants,” said Len O’Neill, Chief Information Officer at Suddath. “The development and successful implementation of Telescio Tracker, in conjunction with our product development partner feature, is a major step forward in our journey to be the easiest company to do business with. A key element in our digital strategy is to drive transparency into our supply chain. Doing so allows us to improve customer experience, provide consistent quality and drive down operational costs. This strategy has helped Suddath maximize the business benefits of our technology investments. Before Telescio Tracker, this level of visibility did not exist within the commercial moving industry.” Link: Suddath Wins CIO 100 Award for Industry Innovation
CIO 100 2018 Winner Profile
Profile Link on CIO.com: The Suddath Companies
PRODUCT DESCRIPTION: Moving is frequently cited as one of the most stressful activities a person or company can undertake. And historically, the industry has struggled with using new technologies to improve the customer experience. With this in mind, Suddath developed the Telescio technology to make moving easier for its customers through real-time office asset tracking and visibility in the status of their moves.
Telescio Tracker is an industry-first, patent-pending technology developed by Suddath Technology, that provides real-time transparency across the entire corporate moving process. Customers can now see office moves from origin, in-transit and at destination, including a custom digital inventory of each item in each workspace, and then receive alerts when their workspaces are ready. Using open source and cloud-based technologies, Telescio
Tracker delivers significant competitive advantages and strong productivity savings -- up to a 30 percent reduction in time per move and significant reductions in claims. By adding transparency, this new technology has given Suddath's corporate customers added predictability, allowing them to better plan for and minimize disruptions during office or employee relocation.
BUSINESS GOAL: Customer Experience
CIO: Len O'Neill, CIO and Senior Vice President
CEO: Michael Brannigan, President & CEO
HEADQUARTERS: Jacksonville, Florida
“This world-class gathering of our CIO Hall of Fame inductees, CIO 100 honorees, industry vendors and IT leaders is the best example of how ingenuity applied to technology can advance business for us all,” said Adam Dennison, SVP / general manager, IDG Events, and publisher, CIO. “Every year, the conversations that take place at this event inspire and energize me as we look to the future. This collaboration between technology and business leaders proves that we are one ecosystem looking to embrace transformation."