feature[23] and client, Suddath, recognized in 2017 Jacksonville Business Journal BizTech Awards

Congratulations to our client, Suddath International, for your Jacksonville Business Journal's 2017 BizTech Award!

Jacksonville-based software product design and engineering services company, feature[23], providing product development experts to deliver powerful digital services, experiences, and insight through web, mobile, cloud, big data, and IoT is proud to be recognized in partnership with our client, Suddath International.

The Jacksonville Business Journal's 2017 BizTech Innovation Awards honors those who have set the bar in developing, utilizing and leading when it comes to the use of technology in their own company and with their business partners. Companies and individuals are being lauded for their achievement in several areas, including leadership in the industry, collaboration, and innovation.

Congratulations to our client, Suddath International, for their @jaxbizjournal #BizTech Award — innovating in their business model, operations, and customer experiences through software, data, #machinelearning, and digital products! We are proud and grateful to be your trusted partner on these initiatives and in your digital transformation. Thank you! 🙏🏽🙏🏽🙏🏽 ________________________________________________________________________________________ #software #digital #SoftwareGovernance #technologist #cio #it #suddath #Innovation #softwareengineering #businessofsoftware #logistics #transportation #moving #digitaltransformation #data #analytics #tech #technology #businessofsoftware #jbjbiztech #customerexperience #businessoptimization #productmanagement #programming #design #product #jacksonville #techcoastconference #ilovejax

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Published on Jacksonville Business Journal, September 8, 2017, by Will Robinson a reporter for JBJ’s articles on transportation, technology, and financial services.


BACKGROUND

Suddath is a family-owned relocation services company founded in Jacksonville in 1919. The company operates out of 30 offices across the U.S. and services more than 150 countries. It moves people, businesses, products, and more, and provides third-party logistics services.

INNOVATION:

Len O'Neill joined Suddath as Chief Information Officer almost three years ago to help it create a digital strategy. To do that, he knew he needed data. Suddath's new inventory tracking software, implemented in partnership with feature[23], gives him that data.

"(The inventory tracker) is a way to provide transparency into the supply chain in a big way that didn't exist before," said O'Neill, noting that customers can now track their shipments at any point in the supply chain.

The tracker is a majore step towards Suddath's overall goal: to be the easiest company to do business with, O'Neill said. To accomplish that, his digital strategy focuses on engaging customers, enabling partners, empowering employees, and optimizing operational improvements.

Suddath rolled out the tracker in the first quarter of 2017 by piloting it with some of its partners. Now, its a key differentiator for Suddath in its industry. "We create these things to maximize the business benefits of technology," said O'Neill.

WHAT'S NEXT:

The data insights Suddath is getting from its tracker may well lead to more innovations, O'Neill said, including ways to automate and streamline some services. "You can only do that when you digitize these processes," O'Neill said.

Suddath is working to make more of its offerings cloud-based, he added. The company also has a tech lead - essentially a mini-CIO - in each of its lines of business to look for new efficiencies. "I think there's lots of opportunities on the horizon," O'Neill said.

-- Will Robinson, Reporter, Jacksonville Business Journal

We are proud to have been part of two developing technology innovation stories @jaxbizjournal's 2017 #BizTech Awards! ___________________________ 1) Our breakthrough spinoff product, @dociohq is making waves helping CIOs & IT leaders make better software decisions. Thank you to the small team doing BIG things — brilliant men and women doing amazing tech and solving big IT problems right here! ___________________________ 2) Congratulations to our client, #Suddath, for their #JBJ Award — innovating in their business model, operations, and customer experiences through software, data, machine learning, and digital products! We are proud and grateful to be your trusted partner on these initiatives and in your digital transformation. Thank you! ________________________________________________________________________________________ #software #digital #SoftwareGovernance #technologist #cio #it #suddath #Innovation #softwareengineering #businessofsoftware #logistics #transportation #moving #digitaltransformation #data #analytics #tech #technology #businessofsoftware #jbjbiztech #customerexperience #businessoptimization #productmanagement #programming #awards #jacksonville #techcoastconference #ilovejax

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Quick Facts

Jacksonville's technology scene is on an upswing, with high-tech startups blazing new trails and entrenched companies going in new directions.

The BizTech Awards seek to honor technology-focused companies and technology leaders across the business community who are doing exciting things. Nominations were screened with the help of industry experts and finalists were chosen by an editorial panel.

Successful nominees have made significant achievements within the past year. Nominees have strong records of innovation and outstanding performance and are actively involved within the local business community. Nominees live and work in Duval, Clay, Nassau, St. Johns, Baker, Flagler or Putnam counties.

Jacksonville Business Journal recognizes companies that are on the cutting edge of innovation, in whatever form — hardware, software, business practices — that takes.

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